written by Imelda March
For our upcoming event Brand Butler: The New Rules of Servicing Customers scheduled for Wednesday, January 18, 2012 at Palomar Hotel Chicago located at 505 North State Street, Chicago, IL 60654 we reached out to the management of Amoena to provide a brief perspective about their brand and servicing their customers.
The definition for a brand is taking new shape in the age of digital environments thus servicing customers is also becoming more complex.